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Food and Beverage Trainee at Kempinski Hotels
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Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to: Ensure that the place of work and surrounding area is kept clean and always organized. Successfully perform opening and closing procedures established for the assigned outlet. Handle guest enquiries in a courteous and efficient manner and report guest […]
Job role insights
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Date posted
03/18/2025
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Closing date
03/18/2025
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Career level
Internship
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Qualification
Bachelors Degree Diploma
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Experience
0 – 1 Years
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Quantity
1 person
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Gender
Any
Description
Key Responsibilities
Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:
- Ensure that the place of work and surrounding area is kept clean and always organized.
- Successfully perform opening and closing procedures established for the assigned outlet.
- Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
- Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
- Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
- Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
- Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings scheduled.
- Adhere to hotel’s policy on fire and safety as well as hygiene regulations including HACCP in addition to other policies and procedures.
Skills, Knowledge and Expertise
– Degree/ Diploma in Food and Beverage service from a recognized learning institution
– No work experience is required
– Less than one year since completion (2024/2025)
– Kenyan Citizen
– Completed coursework (Even if not graduated)
– Ability to work and communicate in a multinational environment
– Excellent grooming skills and must be well versed in professional and personal etiquette
– Good Communication skills
– Out going with a positive learning attitude.
– No work experience is required
– Less than one year since completion (2024/2025)
– Kenyan Citizen
– Completed coursework (Even if not graduated)
– Ability to work and communicate in a multinational environment
– Excellent grooming skills and must be well versed in professional and personal etiquette
– Good Communication skills
– Out going with a positive learning attitude.
Skills
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